FAQ

What types of products do you offer?

We specialize in handmade rugs, carpets, doormats, runners, and Moroccan rugs. Our collection includes durable, stylish, and high-quality floor coverings designed to enhance your home décor.

Are your rugs and carpets handmade?

Yes, all our rugs and carpets are handcrafted with precision and care, ensuring exceptional quality and unique designs.

Do you ship internationally?

Absolutely! We export our products worldwide. No matter where you are, you can enjoy our beautiful rugs and carpets.

Can I request a custom rug design?

Yes, we create custom rugs tailored to your specific requirements. Whether it’s a unique size, color, or design, we can bring your vision to life.

What materials are your products made of?

We use high-quality materials such as wool, cotton, jute, and synthetic blends to ensure durability and aesthetic appeal.

How do I care for my rug or carpet?

Regular vacuuming and spot cleaning with mild detergent will keep your rug in great condition. For deeper cleaning, we recommend professional rug cleaning services.

What is your return and exchange policy?

We offer a hassle-free return and exchange policy. If you’re not satisfied with your purchase, you can return or exchange it within 30 days, provided the item is in its original condition.

How can I place an order?

You can place an order directly through our website at floorsandfabrics.com. For custom orders or assistance, feel free to contact us at +91-7877939469.

Do you offer wholesale pricing?

Yes, we provide competitive pricing for bulk and wholesale orders. Contact us for more details and to discuss your requirements.

How long does delivery take?

Delivery times vary depending on your location. Typically, domestic orders take 5–7 business days, while international orders may take 10–15 business days.

What makes your rugs and carpets unique?

Our products stand out because of their handmade craftsmanship, timeless designs, and the use of premium-quality materials. Each piece is created with attention to detail and a commitment to excellence.

Can I see a sample before purchasing a larger rug?

Yes, we offer small sample swatches for certain products to help you make an informed decision before committing to a larger purchase.

Do you offer eco-friendly or sustainable products?

Yes, we offer a range of eco-friendly rugs made from natural fibers like jute, wool, and organic cotton, ensuring minimal environmental impact.

Can your rugs be used outdoors?

We have a collection of rugs and mats specifically designed for outdoor use. These are made from durable, weather-resistant materials that can withstand the elements.

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